Essence of Earth values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you visit our website or make a purchase, we may collect the following information:
- Personal information such as your name, email address, shipping address, and billing address
- Payment information (processed securely through our payment providers; we do not store credit card numbers)
- Order details and purchase history
- Communications you send to us (emails, contact forms, etc.)
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you about your purchase or inquiries
- Provide customer support
- Improve our website and services
- Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information.
Payment Processing
Payments are processed securely through third-party payment processors (such as Big Cartel, PayPal, Stripe, or Square). These providers have their own privacy policies, and we encourage you to review them.
Cookies
Our website may use cookies or similar technologies to improve your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some site features may not function properly.
Third-Party Services
We may share your information with trusted third-party services only as necessary to operate our business (such as shipping carriers or payment processors). These providers are required to protect your information and use it only for the services they provide.
Data Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we have about you
- Request corrections or updates
- Request deletion of your information (subject to legal and business record-keeping requirements)
To make a request, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]
Business Name: Essence of Earth